Customer Reviews

We are here when you need us to service your properties | All Comfort H&C

Our team at All Comfort Heating and Cooling appreciates the excellent reviews from our customers. Please click on any of the icons below to be taken to our review profile where you can leave a new review.

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Central Air Conditioning Maintenance Plan

"I had the please of dealing with Alan when I first moved to NC as he worked for a company that handled my home warranty. He has since gone out on his own with All Comfort Heating and Cooling, LLC. Because of his excellent customer service skills as well as his expertise in the business, I stayed with him during his transition to his new company. I wouldn’t think of using another vendor. Last year I my A/C unit went out when I was on vacation and when I called to see when they could come out, Alan was out the next morning and it was a Sunday morning. He had the part in stock and took care of the problem within minutes! All Comfort Heating and Cooling is also very affordable especially in these economic times!"
A Google User

"I can’t say thank you enough, for a locally owned company like this one. Its easy to write a review for them. This company has: – Excellent customer service, came out same day as I called them. They called me back, and I didn't even leave a message. – Technicians are knowledgeable and friendly. I had two companies try and fix my air conditioner unit before these guys. After a week of using bad companies I finally called this company. Definitely keeping their number on my fridge! I am not only a fan of supporting locally owned companies, but I am a huge fan of supporting GREAT companies like this one."
A Google User

"I was really impressed with All Comfort Heating and Cooling. They were at my house the next day and came within 15 minutes of when they said they would. The guys were SO nice and figured out what was wrong immediately–a broken fan switch. They were fast and efficient and replaced my fan switch right off. They even recommended I replace my thermostat because it was out of date and not efficient. I would recommend them to anyone and everyone!!"
A Google User

"They are always prompt if not early. I have called them twice and both times they have been able to fit me in either the same day or the day after. I was extremely impressed because I have a hard time with companies being consistent. I will continue to use them for my AC needs."
A Google User

Other Online Reviews

"The service team came to my house ion Mallory Creek. They were on time, diagnosed the problem right away, and fixed it. They were very professional, outlined everything and the cost. I will use them again, should I need to."
Devon

"These guys are awesome. They were very friendly and happily worked around my schedule. Not only did I get my ac fixed I didn’t have to wait around all day to do it. They will be our one and only call for our future HVAC needs."
Karen

"All Comfort’s representative David came within an hour after I called and promptly fixed the problem with AC. He was very professional and knowledgeable about what he was doing. Fair pricing. Very happy with the service and will recommend the All Comfort NC."
Ksenia

"I have been using ACH&C since we moved back to Wilmington. Had them replace our heating system - did a great job (on time, on budget, clean and courteous) highly recommend the team."
David S.

"I've been using All Comfort Heating and Cooling for my home and two business locations (Pawville) for the last 3 years. I've never known a contractor to take customer service as seriously as these people. They always answer the phone and return calls promptly, have professional employees that come out to your house in uniform, and have reasonable prices. They're fantastic."
Phil M.

"Prompt and friendly!! I pay for their yearly services and it gives me a discount if there is a major problem. Been using them for two years now and they have been great!!"
Patti C.

"All Comfort went above and beyond helping us get our a/c back in good working order. They were professional, flexible and efficient...I wish every professional service we've worked with were as good as All Comfort heating and Cooling. They easily coordinated with us even though we live out of state. We are so thankful for the help. We HIGHLY RECOMMEND them for any and all heating and cooling needs!"
Jill W. Auraria, Denver, CO

"I was very pleased with All Comfort heating and cooling when we called them last Saturday morning because our air conditioner wasn't working. Aaron came out that same Saturday afternoon and had our air conditioner working within an hour. We were thrilled. He explained everything he did and charged what we thought was a fair fee. We will definitely use them in the future."
Vicki B. Cary, NC

"Amazing company that cares about their customers. I had to become one to learn that. I became a customer because the company that installed my HVAC system keeps bankers hours and won't return phone calls after 5PM until the next day. When your HVAC goes out in below freezing weather after 5 - what do you do? An internet search and you discover All Comfort HVAC. A power surge had fried a number of components - Alan and his team came on a weekend and made repairs. Two days later, another component in the system died at 9PM and kicked the system off. The technician was at our home by 11PM and stayed until he figured out what was causing the issue. Trust me - they answer the phone and they show up to take care of you. Their fees were reasonable and I am DONE with that other company - even though the home is under warranty - not worth the headache - you get what you pay for!"
Jeff M. Sneads Ferry, NC

"All Comfort Heating and Cooling helped us get our older system up and going again. Alishia in the office was wonderful! Technician was polite, friendly and knew what he was doing. I will be using this company again."
Matthew M. Hampstead, NC

"During the busy summer months, this company was still able to give next day service. I was pleased with the professionalism and the thoroughness of our technician. He even took the time to explain each process and was willing to return immediately if the same condition happened again."
William G. Sneads Ferry, NC

"Hands down this company is outstanding!

When my air conditioning failed right when family arrived to attend our mom's funeral, they dropped everything to get us taken care of. They literally re-routed the service team to come immediately.

The intelligent service team did a short term fix to get us cooling, and came back a couple days later to install a new thermostat. The service guys were so thorough and made sure I knew exactly what was going on! And to top it off, they called shortly thereafter to make sure we were still cooling and doing ok.

 

In these days of many choices, I would highly recommend this company not only for their expertise in HVAC but also for their empathy in life's challenges! Thank you Amada for your sincere concern! You guys rock!!!"
Nancy B. Raleigh, NC

"It has been a blessing to have Alan and Amanda as my experts with boots on the ground taking care of HVAC support and maintenance for my house in Hampstead. Alan has expertly nursed and cared for the original system long past its expected lifespan and recently installed a top of line, bells and whistles included, new system. I am confident based on their prior service knowing the system was a good investment and they and their team can be relied upon to provide the support my tenants may need. Prompt, efficient, effective. Highly recommend them."
Charrllie A. Hampstead, NC

"All Comfort is a great company. Their service guys are professional and courteous. After moving into an older home with three units, two of which were about 20 years old, they replaced one that finally died and kept the other running (so far). I expect that it won't be long before the second old unit will need to be replaced and All Comfort will be the company I go to. I trust these guys!"
Dave H. Wilmington, NC

"Over the years I have had the need for air conditioning and heating service. I have yet to find anyone more competent and professional. Every time I needed them, they were always here very quickly and with the needed parts on the van. I really wish I had found them sooner. If you want the peace of mind of knowing your system is serviced and repaired properly, then these are the people to call."
Richard K. Wilmington, NC

"I was given a three hour window and then called when the tech was 20 minutes out. He arrived right on time and was very friends and professional. Our unit was inspected and parts delivered and installed same day. We've used them now for both the home and store and have been very pleased"
Gayle D.

"Second time I have used these folks. Been great both times, quick, knowledgeable, courteous and fair. Will definitely call next time I need help!"
William O.